Critical security operations, like authentication, need critical support.
Learn why LoginTC is the go-to trusted source of well-supported MFA services for organizations of all sizes.
At LoginTC, you’re not just a number. Each support request is answered by a real person who knows the product inside and out.
Our support team works hands-on with you to find a timely resolution to the issue you’re facing and offer recommendations and advice about your MFA deployment.
We love hearing from our administrators about feedback and ideas for product improvements, because LoginTC was designed with administrators in mind.
LoginTC brings simplicity to MFA deployment, maintenance, and support, resulting in fewer help desk tickets, and more time for administrators to work on other things.
Administrators can create support tickets directly from the LoginTC Admin Panel.
Click the Support button in the header to generate a Priority Support Request that will be investigated by our support team immediately.
Fast support
Speak to a knowledgeable member of our support staff who can answer your question right away.
Communication choices
From phone call, to email, to chat, you decide how to reach out to our speedy support team.
Test before you deploy
Ensure any changes to your set-up work the way you want before deploying.
99.99% uptime
We’re proud to have provided 99.99% uptime since our founding in 2011.
Resources and guides for LoginTC end-users can be found below. Learn how to enroll authentication methods and where to download LoginTC apps.
End-user Guides: Read the documentation for the LoginTC iOS, Android and Chrome apps.
End-user Videos (Cloud): Watch how end users enroll in LoginTC Cloud in our video library.
End-user Videos (On-Premises): Watch how end users enroll in LoginTC Managed in our video library.
Explore all the tools and guides that can help Administrators get the most out of LoginTC. From comprehensive documentation to video libraries and more.
Documentation pages: Explore all of our documentation pages in one easy to find location.
Video library: Prefer a video? Check out our Video Library to learn how to use different LoginTC connectors and features.
Knowledge Base: Frequently asked questions are answered in our searchable Knowledge Base.
LoginTC Service Status: Check the status of all LoginTC services at any time. Subscribe to get updates about any outages.
Hear what our customers have to say about their experience with LoginTC’s best-in-class support and service.
Support is included in the cost of the licenses. Check out our pricing page to learn more.
Monday-Friday 9AM – 5PM EST for standard support questions. 24/7/365 for critical issues.
Email us at mailto:support@cyphercor.com, give us a call at 1-877-LOGINTC, or start a conversation with our support team using the chat feature in the bottom right corner of your screen.
Click here to start your 15-day free trial.
